Frequently Asked Questions

 

1.How long does your shipping take?

We currently ship across Europe. Delivery usually takes 5-12 bussines days, depending on your country and local courier services.

2. Do you ship to my country?

We ship to most European countries, including Germany, Romania, France, Italy, Spain, Austria, Belgium and more.

3. How can i track my order?

Once your order has been shipped, you will receive a tracking number by email so you can follow your package.

4. What if my order arrives damaged?

If your order arrives damaged or defective, please contact us as soon as possible with photos, and we will help you with a replacement or solution.

5. Can i return my order?

Yes. If you are not satisfied with your order, please contact us within the return period, and we will guide you through the return procces.

6. How can i contact you?

You can contact us anytime through our Contact page. We will do our best to reply as quicly as possible.

7. Are payments secure?

Yes. All payments on our store are processed through secure and trusted payment providers.